Privacy, explained by feature.

Overview

Caller One provides caller identification, call screening, a dialer, fraud and spam context, profiles, local service discovery, and an on-device document viewer. This policy describes what data is processed, why it is used, and the choices available to you.

Data we process

Phone and caller identifiers

Incoming or manually searched numbers may be sent over encrypted transport to return caller-name and risk information. We may process community name contributions, fraud reports, business attributes, confidence signals, abuse-prevention metadata, and de-identified aggregates.

Account and profile information

When provided, we process your name, username, profile description, city, work details, email address, social profile links, visibility choices, business or service listing, and account security/session information.

Approximate service location

Foreground location may be processed for nearby service search or a provider service radius. Results return an approximate distance bucket or selected city. Exact coordinates are not shown to customers or profile owners.

Contact contribution

Your address book remains on-device during ordinary contact display. Eligible saved names and numbers are uploaded only after you separately accept the contact-contribution disclosure. Contribution is optional.

Android permissions and roles

• Caller screening/default dialer: used to identify, display, manage, and screen calls when you grant the relevant Android role.
• Call log: used after prominent disclosure to show recent calls. Call time, direction, duration, SIM label, and private contact name remain on-device.
• Contacts: used for your contact list and “My contacts” visibility. Contribution requires separate consent.
• Foreground location: used for nearby services. City search remains available when denied.
• Display over other apps: used for the floating caller card.
• Notifications: used for call-related status and reminders that you enable.

Caller One does not read your SMS inbox, collect background location, silently monitor the clipboard, or use Accessibility Service scraping.

Sharing and sale

Caller One does not sell personal data. Data may be processed by infrastructure, security, delivery, payment, or verification providers acting for Caller One under appropriate safeguards. We may disclose information when legally required or to protect people, the service, and the public from abuse.

Security and retention

Data is encrypted in transit. Access controls, audit logs, rate limits, pseudonymous identifiers, and encrypted backups are used where applicable. Retention depends on the feature, security requirement, dispute period, and legal obligation.

Account deletion removes account-linked personal data, active sessions, public profiles, listings, raw contact contributions, and raw reports subject to lawful exceptions. Caller-name and fraud-prevention evidence may remain only as de-identified aggregate signals without a link to the deleted account.

Your choices and deletion

You can deny optional permissions, keep optional profile fields private, stop future contribution, correct profile information, appeal identity information, or request account deletion. See Delete account for the deletion process.

Children

Caller One is not directed to children below the age required to consent to digital services in their country. Do not create an account if you cannot lawfully consent.

Policy changes

Material changes will be reflected by the effective date and, when appropriate, an in-app notice.